Bruce N. Pfau, Ph.D

Dr. Bruce Pfau has 20 years’ experience helping clients build high performing organizations. An internationally recognized expert in the areas of employee motivation, corporate culture change, and organization measurement, he has written and spoken extensively on aligning human resource practices and business performance.

In addition to heading Watson Wyatt’s Organization Effectiveness practice, Dr. Pfau has directed the firm’s groundbreaking Human Capital Index study, which demonstrates superior HR practices as a lead indicator of financial performance. In addition, he authored Employee Commitment and the Bottom Line and is the co-author of the recently published
The Human Capital Edge: 21 People Management Practices Your Company Must Implement or Avoid to Maximize Shareholder Value.

Prior to joining Watson Wyatt, Dr. Pfau was Managing Director of Hay Group’s Research for Management division where he was in charge of all the firm's organization measurement activities. In 1997 and 1998, he led the team that conducted Fortune magazine’s Global Survey of Corporate Reputations and authored Human Resources Lessons from the World’s Most Admired Companies.

Dr. Pfau's clients have included ACNielsen, Alstom Power, Ashland Incorporated, Avaya, Bank Boston, Wellcome Pharmaceuticals, Chemical Bank, The Dun & Bradstreet Corporation, DuPont-Merck Pharmaceuticals, General Electric Medical Systems, IBM, IMS Health, Ketchum Public Relations, MasterCard International, Moody’s Investors Service, Nielsen Media, Prudential Insurance Company, Readers’ Digest, Reed Elsevier, Scudder Investments, TIME Inc., and The Timken Company.

From 1995 – 1996, Dr. Pfau served as Vice President of Human Resources Effectiveness for The Dun & Bradstreet Corporation, helping
to manage the company's strategic restructuring. He completed his B.A.
at Tufts University and received his Ph.D. in Psychology from Loyola University of Chicago.

Dr. Pfau has made numerous contributions to professional journals
and has been quoted in The Wall Street Journal, The New York Times, Business Week, and Fortune. He has been an invited speaker for various organizations, including The Conference Board, Business Week
Executive Programs, The Business Roundtable, SHRM, and the
HR Planning Society.

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